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Manager - Business Continuity & Disaster Recovery

Localisation: Durham, Caroline du Nord Full time R1317452

Job description

Job Overview

The Manager - Business Continuity/Disaster Recovery is a key role within the global Business Continuity and Disaster Recovery Team. Leading activities related to the design, development and implementation of various Business Continuity and DR strategies and solutions. Experienced work within Business Continuity and Disaster Recovery programs in an international environment.

The individual fulfilling this role will lead support to the business in developing and updating their disaster recovery plans, assist in periodic test exercises of the approved plans, and facilitate business impact assessments. They will assist with crisis management and prepare impact assessments of such events.

They will also work together with other members of the IQVIA Information Security team, and liaising regularly with other management teams at IQVIA, including CIO organization, Global and Regional Business Units, and Corporate Functions. Principal responsibilities will include:

Essential Functions

  • Under broad guidance ensuring implementation Company documentation (BCPs, DRPs) within Business Continuity Management System
  • Cooperating with Local stakeholders and planners (US/AMR Region)
  • Support local management in developing and updating disaster recovery and business continuity plans and risk assessments, ensuring that plans are approved and reviewed in a timely manner
  • Schedule, coordinate and assess recovery requirements and contingency plans
  • Be Point of Contact for regulatory and Clients queries regarding BC/DR program (in cooperation with other Team Members)
  • Performing Business Impact Analysis and helping to coordinate these tasks with the Business Lines
  • Performing activities in the BC notification /alert system, acting on crisis and incidents all around the world
  • Assist with end-user support and training of the emergency notification system
  • Conducting tests with Disaster Recovery plan owners during Data Center tests
  • Support in managing implementation BC/DR program globally


  • Bachelor’s/Master's Degree with 5+ years of related experience in BC/DR
  • Self-starter and highly motivated
  • High level of accountability and ability to execute; familiar with estimating and planning own work effort including recognizing and escalating risks and issues in relation to delivery; attention to detail
  • Strong communication skills, excellent team player and collaborator
  • Strong understanding BC/DR standards including Information Security and Technology
  • Very good skills in building metrics /reports for Senior Manager presentations (PowerPoint, XLS)
  • Excellent communication skills, especially related to lead meeting with Senior stakeholders and Clients.
  • This position requires some non-standard work hours to support global needs and on-call requirements to support an actual event
  • Good candidates have experience in work with technology, operations but also with Auditors and Business lines

Other requirements:

  • ITIL certification
  • ISO/BCI BC or Information security related certification
  • Project/Program Management would be beneficial

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.


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