KEY ACCOUNT DIRECTOR (m/f/d)

Life Science HQs (Switzerland)

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The unique portfolio of analytics, consulting, data, technology solutions, and commercial services we provide to the life sciences industry is made possible by our 90,000 employees around the world who apply their insight, curiosity, and intellectual courage every step of the way.

Within IQVIA, Switzerland is home to the fastest-growing, dynamic life sciences professional services team. We work closely with the leading global and regional biopharmaceutical HQs in the country, as well as the emerging biopharma companies with promising pipelines. By combining our unique portfolio of technology, services, and the industry’s most comprehensive data, IQVIA is unique in serving its clients form molecule to market. We have an opening for a talented Business Development and Account Management individual to join our Swiss team in the role of Key Account Director, Life Science HQs.

Your Missions

Your ultimate mission is to identify, drive, and expand our business with selected Life Science Headquarters in Switzerland. To achieve this, your missions will include the following:

• Develop a robust, systematic account strategy and proactively engage with key executive business stakeholders across all relevant functions and build deep, content-rich relationships

• Develop a deep understanding of your clients’ strategic challenges and highest priority assets and disseminate and share this understanding with the account-facing community to ensure that IQVIA is optimally prepared and positioned to support them

• Focus on client’s key enterprise initiatives, unlock potential for high value projects, bringing IQVIA to the level of key strategic partner

• Coordinate sales, business, and service lines at HQ level to ensure a shared vision, a strong client engagement strategy, and effective execution against client needs and revenue targets

• Ensure achievement of all customer-level financial metrics

• Leverage and coordinate all IQVIA expert teams to come up with the most appropriate and compelling solution for the client

• Lead all strategic and tactical negotiations to close the created business opportunities and overachieve your short- and mid-term revenue targets

• Ensure a consistently excellent client experience and achieve a high satisfaction level across all client functions engaging with IQVIA services and solutions and ensure a continuous positive evolution of client relationship and engagement level with IQVIA.

• Serve as important internal voice for your customers, ensuring that IQVIA teams consistently bring the best thinking and highest service quality

Your Profile

• Seasoned professional with previous experience of account management of HQ clients across a diverse portfolio of capabilities; prior experience in a consulting role is preferred, but not essential

• Proven track record of strong, sustainable business development and expansion, relationship-building on executive level and generation of high client satisfaction

• Credibility and experience to interact and negotiate with senior-level stakeholders, informed by a profound knowledge of key Life Science / Pharma business areas like Drug Development, market access, evidence generation, and commercial strategy

• Understanding of the pharmaceutical product commercial lifecycle, from pre-launch phase to loss of exclusivity

• Strong consultative selling approach (analytical, structured thinking; issue-based conversation style; creative solution sales approach)

• Strong networker at client and internally; capable of pulling the right expert teams together and coordinating them to create top-notch solutions

• Proven track record of managing a balanced pipeline of both short-term tactical opportunities and long-term strategic engagements

• Proactive, self-motivated, and accountable with the aim to always drive positive client satisfaction

• Excellent written and verbal communication skills with proven ability to interpret and present complex concepts

• Strong understanding of financial reporting/forecasting and sales opportunity management

• Fluency / Mother tongue in English a must; German a plus

• Hybrid base in Central or Eastern Switzerland (preferably Zurich/Zug region)

Start date: as soon as possible

We invite you to join us on our exciting journey!

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com